Crystalwood Organics is committed to protecting your privacy and ensuring the security of any personal information gathered by our company.
What information do we collect?
We may collect information from you (including name, address, telephone number, email address and, if required, credit card details, as well as a record of your purchases) when you:
- Enquire about our products
- Sign up as a New Customer on our website
- Place an order with us by phone, fax, email or through our website
- Receive a gift ordered by a third party or enter a competition
How do we use this information?
To enhance your shopping experience and ensure you receive just what you have ordered, Crystalwood Organics uses the information we collect from you to:
- Process and keep track of your order
- Respond to your queries and service requests
- Contact you, if necessary, to update you on the status of an order
- Keep you advised of product recalls, or other information about products you have ordered
- Improve our customer service and develop our product range in response to your feedback
Crystalwood Organics does not share your private information with any other person, company or organisation not related to Crystalwood Organics.
Should you have any questions about our Privacy Statement then please feel free to contact us at sales@crystalwood.com.au.
